This Privacy Policy for Liverpool Vet Nurse (”we”, ”us” or ”our”) describes how and why we might access, collect, store, use and/or share (”process”) your personal information when you use our services, including when you
- Visit our website at www.liverpoolvetnurse.co.uk or any website of ours that links to this Privacy Policy
- Use Liverpool Vet Nurse, a service providing basic, non clinical pet care carried out by a Registered Veterinary Nurse
- Engage with us in other related ways including, any sales marketing or events.
Who we are
Our website address is: https://liverpoolvetnurse.co.uk.
What information do we collect?
- We collect personal information that you provide to us. The information we collect will include the following;
- Name
- Phone Numbers
- Email Address
- Home Address
We do not process sensitive information.
How do we process your information?
We process your information to provide, improve and administer our services, communicate with you for security and fraud prevention and to comply with the law.
We process your information for a variety of reasons including;
- To deliver the requested service to you
- We may process your information to respond to an enquiry and solve any potential issues you may have
- To send you details about our services including any changes to our terms and conditions or similar
- To request feedback and to discuss your use of our services
- To engage in any marketing information which you can request to opt out of any time by contacting us directly via email, phone or social media.
Who we share your data with
If you have requested a visit based on a referral from your vet, ie for a Blood Pressure Check, the data from your appointment with Liverpool Vet Nurse will be sent directly to your vet for review. You will always be made aware if data is to be shared with your Veterinary Surgeon.
How long we retain your data
For all clients registering with their pets for the use of Liverpool Vet Nurse services, your data will be kept securely for the duration of your registration. You can be removed from the companies files at any time by requesting so directly with Liverpool Vet Nurse, either by email, text or social media. If your record if inactive for 2 years, your data will also be removed from the companies files.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You may review, change or terminate your registration at any time by contacting us directly via email, phone or social media.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How can you review, update or delete data collected by us?
You have the right to request access to personal data collected from you. details of how we have processed it and correct inaccuracies or delete your personal information.
Contact Liverpool Vet Nurse directly via email kay@liverpoolvetnurse.co.uk alternatively you can contact us via our social media.
